Susan is wonderful, she is a great partner to work with, I am so happy to have her in my purchase journey. She keeps me posted during the whole process, hold my hand to every steps so I could make it correctly, she constantly talks to me so she understands my needs and have what I asked for taken care of, she is the best loan agency I ever worked with, if I am buying another house, I will work with her again, and I recommend her to my friends.